FAQ – Personal Background Check

How Do I Check My Background?

Just select which type of report you would like and enter your information. We’ll conduct a background check on you and email you a secure link to the report when it’s completed.

What type of background check is this?

Our reports are more thorough than just an online database search. Many of our packages contain direct county criminal searches which provides the most current snapshot of your criminal record with that county. Our reports can also contain database searches and other direct verifications such a license verifications and reference checks.

How long does a Background Check take?

The normal turn around time for our Personal Background Reports is 24-72 hours.

Will an Arrest show up on my Background Check?

Arrest records that are reported to any of the jurisdictions or searches on your particular package will be included.

Will a Restraining Order show up on a background check?

Court orders are not typically reported; however, if there is an associated arrest or conviction, a restraining order record may be included with that current case disposition.

Will my Deferred Adjudication be reported?

Yes, most of time probation or a deferred adjudication status will be included as part of a record.

Will Warrants be included on my report?

If you have requested a Warrant search to be included on your report, we will contact the appropriate law enforcement agency to determine if there is a current warrant issued.

How do you keep my information safe and secure?

Security is a high priority and an integral part in the design and development of our applicant screening system. Attention is given to high publicity threats such as viruses, denial of service attacks and other malicious activities over the Internet, as well as to maintaining the integrity and confidentiality of sensitive application data such as credit reports, social security numbers, and other identifying information. We use industry-leading technology to secure InstaScreen and its operating environment, including client authentication (password-controlled access), Secure Sockets Layer (SSL) protocol, 128 bit data encryption, public-private key pair, firewalls, intrusion detection, filtering routers, and data backups. Each component acts as a layer of protection to safeguard information from unauthorized users, deliberate malfeasance, and inadvertent loss.

What can I do to correct inaccurate information in my background report?

If you feel your report contains inaccurate information, please let us know. Upon your request, we will review the disputed information with the source of the information. Following the review process, we will promptly correct any inaccuracies and provide you with an updated report.

Call Us:

888-588-2525
9 am – 5 pm CST, Monday – Friday (excluding major holidays)

Email Us:

Email us your concern to: disputes@firstcheck.com
or

Write to Us:

Attn: Client Services – Disputes
First Check Applicant Screening
PO Box 92033
Southlake, TX 76092

Please include the following information in your letter or email:

Your First and Last Name

What information you feel is inaccurate with a brief explanation

Additional information may be required depending on the information that is being disputed. We will let you know what is needed.

What are my legal rights pertaining to background checks?

What can I do to correct inaccurate information in my background report?

If you feel your report contains inaccurate information, please let us know. Upon your request, we will review the disputed information with the source of the information. Following the review process, we will promptly correct any inaccuracies and provide you with an updated report.

Call Us:

888-588-2525
9 am – 5 pm CST, Monday – Friday (excluding major holidays)

Email Us:

Email us your concern to: disputes@firstcheck.com
or

Write to Us:

Attn: Client Services – Disputes
First Check Applicant Screening
PO Box 92033
Southlake, TX 76092

Please include the following information in your letter or email:

Your First and Last Name

What information you feel is inaccurate with a brief explanation

Additional information may be required depending on the information that is being disputed. We will let you know what is needed.

What is the Fair Credit Reporting Act?

The Fair Credit Reporting Act (FCRA), Public Law No. 91-508, was enacted in 1970 to promote accuracy, fairness, and the privacy of personal information assembled by Consumer Reporting Agencies (CRAs).